Privacy policy
At our casino and hotel resort, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our casino hotels’ website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, payment details, and government-issued identification when you book services or register with our casino hotels.
Usage Data: Information about your interactions with our casino and hotel resort website, such as pages visited, time spent, and IP address.
Gaming and Transaction Data: Details of your gaming activities, bookings, and purchases at our casino hotel resorts.
2. How We Use Your Information
We use your information to:
Process bookings, payments, and gaming transactions at our casino hotels.
Personalize your experience with tailored offers and promotions from our casino and hotel resort.
Improve our website and services by analyzing usage trends.
Comply with legal obligations, such as age and identity verification for gaming at our casino hotel resorts.
Communicate with you about your account, bookings, or inquiries.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
Service providers who assist with payment processing, website hosting, or customer support for our casino hotels.
Regulatory authorities to comply with gaming and legal requirements applicable to our casino and hotel resort.
Law enforcement, if required to investigate fraud or illegal activities.
4. Data Security
We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security for our casino hotels’ website.
5. Cookies and Tracking
Our casino and hotel resort website uses cookies to enhance your experience. Cookies track your preferences and website usage. You can manage cookie settings through your browser, but disabling cookies may limit website functionality.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or correct your personal information held by our casino hotel resorts.
Request deletion of your data, subject to legal retention requirements.
Opt out of marketing communications from our casino hotels.
To exercise these rights, contact us via the website’s contact form.
7. Third-Party Links
Our casino and hotel resort website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before engaging with them.
8. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or website notifications for our casino hotel resorts.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact our casino hotels’ privacy team through the contact form on our website.